Warranty and Returns
Warranty
Your Glisey Limited product is warranted for a period of 12 months from the date you receive it. The warranty does not cover the following and is not limited to; loss, misuse, accident, alteration, servicing, use with unauthorized accessories, and any other conditions beyond normal use. The Glisey Limited Warranty covers the device only. The incurrence of any additional charges is the responsibility of the customer. These include but are not limited to Shipping and Customs and Duties Tax.
If you would like to request a warranty claim, kindly contact customer services at info@Glisey.com, and our friendly team will assist you.
Cancellations & Returns
We do not offer cancellations or returns unless the product has a technical fault, in which case we will arrange a replacement product. In that unlikely event, please contact our customer services at info@Glisey.com.
Refused Deliveries
If you refuse to accept delivery of your item(s) and the courier has to send it back to our warehouse, you will be charged a USD $75 restocking fee plus any other shipping-related charges and refunded the remaining amount paid. If your parcel is lost, destroyed, or damaged on its way back to us, your refund will not be processed.